Problem:

What content is most valuable to your organization? What is being used? Who is using it, and how often?

Qexchange Solution:

The Tracking & Reporting module provides real-time data on the knowledgebase and its users. Reports can be used to monitor knowledge exchange activity and find opportunities to increase its value to your organization.

Control panel for ad hoc reports. click to enlarge

Content Reports
Content retrievals and contributions are tracked and reported by user group, knowledge category, and/or time span.

User Reports
User visits, retrievals and contributions are tracked and reported by user group, knowledge category, and/or time span.

Reports Control Panel
Enter a start and end date and select the activity you want to see. Filter results by user group, knowledge domain and/or category.