Problem:

Are you experiencing information overload? When you search for information, wouldn't it be nice if you could just get rid of all the items that are obviously irrelevant to you?

Qexchange Solution:

The Role-based Views module ensures that the right people have access to the right knowledge, based on their user profile. For example, content that is important to engineers may not be useful to financial professionals. By associating content with the appropriate user groups, users can find what they need more easily.

User Groups
Define user groups by job title, site, region or anything. Each user selects relevant user groups and can change selections at any time to see a different view of the knowledgebase. If needed, any user group can be set as a required field in the user profile; meaning that all users must make a selection. User groups are client configurable. You can have as many or as few as needed. User groups are generally defined during initial implementation, but can be added, removed or changed at any time.

Domains
Define knowledge domains relevant to each user group. A domain is like a self-contained knowledgebase. It holds a collection of content and has its own managing editors and administrators. Assigning a domain to a user group means that all the content in the domain is accessible to all the members of that group. Users can only see content in the domains that have been assigned to their group. A domain can be assigned to one, many or all user groups. A user group can be assigned to one, many or all domains. Domains are client configurable. You can have as many or as few as needed. Domains are generally defined during initial implementation, but can be added, removed or changed at any time.

Knowledgebase Content
In many cases, clients need to provide role-based views at a more granular level. For example, all people in an organization or department may have access to a domain, but the content within the domain may need to vary based on a user's job function or location. To meet this need, any unique item in the Qexchange knowledgebase can be assigned to one or more specific user groups. If no user groups are assigned, the item is visible to all users. Content can be assigned to relevant user groups by the contributor (or content owner) at any time using simple, self-service wizards.