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introduce a real-time performance support environment

Qexchange is a powerful, performance-centered knowledge management system where learners practice and practitioners learn. The system is configurable and can be used as a standalone knowledge exchange, or to enhance an existing Learning Management System or Learning Portal. It is an ideal platform for training organizations ready to take the next step beyond a course catalog toward offering real-time, performance-centered support.

Reengineer your training solutions from your customer's point of view.
Present your offerings in the context of workflow. An employee, partner or customer specifies the task at hand. Qexchange responds in seconds with the most relevant information, tools, guidance and instruction. Continuously monitor the needs of your audience using multiple datapoints designed to help you identify performance deficiencies and provide the most impactful support, learning, and development solutions.

Broaden your solutions beyond classes and courseware.
Provide the comprehensive performance support your audience needs to succeed. Go beyond learner guides and computer-based tutorials. Offer a broader range of solutions including information products, expert guidance, tools, job aids and more. Package your offerings in ways that are useful to your audience, not just while they are in your classroom, but at work - throughout the day, everyday.

Enable field collaboration.
Facilitate dialog and interaction among members of your audience, enabling them to collaborate and learn from each other. Derive de facto "best practices" from the practitioners in your audience. Qexchange is an invaluable on-the-job resource that helps associates apply what they have learned, share their knowledge with co-workers, and tap into the experience and expertise of others.

 


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