A successful knowledge exchange provides the right mix of content and collaborative features to generate immediate value and establish a cycle of perpetual improvement.

Most often, organizational knowledge is dispersed throughout the enterprise. Some knowledge is explicit; captured and packaged in documents, web sites, presentations, job aids, courses and other formats. Some is tacit; manifesting itself in the ideas and actions of people.

Q Innovation works with your staff to inventory your organization's explicit knowledge assets, uncovering where, when, why, how and by whom content is generated, packaged, maintained and used; and assess your organizational design, culture and operating status quo to determine how to best mine your organization's tacit knowledge, usually through a feature set that facilitates dialog, professional networking and collaboration. Knowledge Assets
Q Innovation consultants work with your staff to identify and inventory the knowledge assets that exist throughout your organization. We investigate each item, it's purpose, format and shelf-life.

Content Origination & Maintenance
We work with your staff to determine who in your organization creates knowledge capital, how it is validated, how it is maintained, where it resides, how it is packaged, how and when it is reviewed and updated. This information can be used to identify opportunities for improvements in quality control and efficiency, and to enhance communication channels between content originators and users.

Content Distribution & Use
Q Innovation works with your staff to investigate how content is distributed, presented accessed and tracked.